Experience

Shift4 Payments Lithuania

Skytab Venue Support – Sr. Associate

Sep 2024 – Aug 2025

  • Provided technical support to venues and amusement parks, ensuring reliable operation of payment processing devices and POS stations during live events.
  • Configured and troubleshot POS stations and payment terminals, resolving hardware and software issues to minimize downtime.
  • Collaborated with venue staff and technical teams to ensure seamless payment operations during high-traffic events.
  • Completed subject matter expert (SME) training on payment reconciliations and applied knowledge to assist with financial discrepancy resolution.
Shift4 Payments Lithuania

Skytab POS – Technical Support

Apr 2023 – Sep 2024

  • Delivered technical support for Skytab POS systems, assisting restaurants and hospitality businesses with setup, troubleshooting, and maintenance of payment hardware and software.
  • Resolved connectivity and configuration issues, ensuring uninterrupted payment operations and minimal downtime for clients.
  • Guided users through system setup, updates, and feature usage, improving customer confidence and operational efficiency.
  • Escalated complex or high-priority cases to senior teams, facilitating timely resolutions and maintaining service quality.
Education

Vilnius Tech – Software Engineer

Expected graduation: 2028

Tools

Postman · Datadog · Splunk · Jira · SQL · Git · Docker · Prisma

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